Returns & Exchanges

At Kent Service Center, we are committed to ensuring your athletic performance is never hindered by the wrong gear. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Log in to your account and navigate to the order history section to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the unused sports equipment or apparel in its original packaging, ensuring all tags and protective seals remain intact.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Inspection and Refund

Once our technicians verify the condition of the returned gear at our service center, we will process your refund or dispatch your exchange within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing